“The Complete Guide to Wikis” by T. Brian Chatfield is a comprehensive and well-written guide that provides readers with a comprehensive overview of the wiki world, touching on both traditional community wikis such as Wikipedia, as well as the increasing prevalence of wiki collaboration in the business world for knowledge bases, documentation, and project management. The book is an excellent resource for anyone interest in learning more about the power and potential of wiki collaboration, whether you are a novice looking to get start or an expert seeking to take your wiki management skills to the next level.
Benefits and Challenges of Wiki Collaboration:
The book starts by discussing the benefits and challenges of wiki collaboration. The author highlights the importance of creating a culture of openness and collaboration, fostering a sense of community among contributors, and providing clear guidelines and expectations for contributors. The author also discusses some of the challenges associated with wiki collaboration, such as dealing with spam and vandalism, managing user access and permissions, and implementing effective wiki governance and policies.
Choosing the Right Wiki Platform:
The book then moves on to discuss how to choose the right wiki platform for your needs. The author provides a comprehensive overview of the different types of wiki platforms available, including open-source wikis, commercial wikis, and hosted wikis. The author also discusses some of the key features to look for when choosing a wiki platform, such as ease of use, scalability, customization options, and integration with other tools.
Creating and Structuring Wiki Pages:
The book then provides detailed instructions on how to create and structure wiki pages effectively. The author highlights the importance of organizing content logically and intuitively, using headings, subheadings, and tables of contents to help readers navigate the wiki. The author also provides tips on how to create engaging and informative content that encourages collaboration and knowledge-sharing.
Managing User Access and Permissions:
The book then moves on to discuss how to manage user access and permissions effectively. The author highlights the importance of creating a clear and comprehensive user management policy, defining user roles and responsibilities, and implementing effective user authentication and authorization mechanisms. The author also provides tips on how to deal with common user management challenges, such as managing user accounts, resetting passwords, and revoking user access.
Dealing with Spam and Vandalism:
The book then discusses how to deal with spam and vandalism effectively. The author provides tips on how to prevent spam and vandalism, such as implementing captcha or other security measures, and using moderation tools to review and approve edits before they are publish. The author also provides tips on how to deal with spam and vandalism when they do occur, such as rolling back edits, banning users, and implementing stronger content moderation policies.
Implementing Effective Wiki Governance and Policies: Finally, the book discusses how to implement effective wiki governance and policies. The author highlights the importance of creating a comprehensive wiki governance policy that defines roles, responsibilities, and procedures for managing the wiki. The author also provides tips on how to create effective wiki policies, such as content moderation policies, copyright policies, and privacy policies.
Overall, “The Complete Guide to Wikis” by T. Brian Chatfield is an excellent resource for anyone interest in learning more about the power and potential of wiki collaboration. The book provides readers with a comprehensive overview of the benefits and challenges of wiki collaboration, as well as practical tips and best practices for managing wikis effectively. The book is well-written, easy to read, and full of practical advice that can be applied to any wiki collaboration project. I highly recommend this book to anyone interested in exploring the world of wiki collaboration.